Helping You Care for Your Business

Supporting leaders through serious workplace challenges

Responder Care works alongside business owners and organisational leaders to help them navigate complex people situations, manage psychosocial risk, and respond well when serious workplace events occur.

When something serious happens at work, leaders need to act quickly

Crisis Care provides confidential, expert advice in the first critical stages of a challenging event, helping you think clearly, stabilise your response, and take practical next steps.

Speak directly with an experienced crisis advisor in a 60-minute session.

Introducing Responder Care

Responder Care was founded by Paul McFarlane, a leader in crisis leadership and workplace wellbeing.

For more than three decades, Paul has worked across healthcare, chaplaincy, and mental health leadership, supporting people in high-pressure environments where decisions matter.

He has served on the frontline as Senior Chaplain with NSW Ambulance, supporting paramedics and community members through major incidents, workplace deaths, and community tragedies - including the 2014 Lindt Café siege in Sydney.

Today, through Responder Care, Paul works alongside business owners and organisational leaders to help them navigate workplace crisis, manage psychosocial risk, and support their teams through difficult situations.

His approach is practical and grounded in frontline experience - helping leaders think clearly, respond well, and support their teams when it matters most.

“I’ve walked alongside first responders through some of Australia’s toughest moments. I bring that same care and insight to help you support your people.”

Leading people can become complex and demanding. You don’t have to carry that responsibility alone.

Responder Care works alongside business owners to help them navigate people challenges, manage psychosocial risk, and lead their teams with greater clarity and confidence.

Click to Download the Service Guide

Join a FREE Webinar

Join our monthly online masterclass to learn how to support your staff and manage the new Psychosocial WHS Legislation without feeling overwhelmed!

Tuesday 21st April

11am-12pm AEST

“Paul is one of those rare professionals who listens deeply, leads with integrity, and genuinely puts people first. His authenticity, experience, and calm presence stand out in complex and highly charged situations. I trust him implicitly and see him as a true ally in creating workplaces where people can thrive.”

Marie McLeod

CEO and Founder of How to Thrive & Thrive Ability

Not sure which service is right for you?

Reach out today!